
Fragmented systems. Low engagement. Underused portals.
For many universities, services are split across platforms, making it harder to drive adoption.
In this UCISA webinar recording, Chris Garratt, Deputy CIO at the University of Worcester, shares how they replaced a desktop-only portal with a personalised, mobile-first experience.
1M+
visits in six months
visits in six months
4,000+
app downloads
app downloads
95%
applicant onboarding completion
applicant onboarding completion
Why it matters
For central IT and digital teams, this webinar provides a clear, real-world example of how to modernise the digital front door, improving student access while reducing complexity behind the scenes.
Preview: The numbers behind the portal
Download the recording below to see how Worcester delivered these results.

